JOSH MICRO SUPPORT

Setup Placement FAQs Using Josh Micro

Set up using:

POE

Wifi

Step One

Pick a Location

Start by choosing where you’d like to wall-mount your Micro. You’ll need an ethernet cable equipped with POE running through your wall—Any Cat5, Cat5e, or Cat6 cable should work. Contact us if you have questions.
A great place to mount Josh Micro is on the wall near the entrance to room at conversation height, approximately 5 - 5.5ft. You will find that Micros fit well in similar locations as thermostats and light switches. Learn more about Micro placement here.

Step Two

Mark the Spot

Hold the black wall mount ring (included) up to the wall you’ve chosen to mount Micro to. Mark the inner circle and the three screw locations in pencil.
Don’t worry if the base screw holes aren’t lined up perfectly. Josh Micro magnetically attaches to the base and can be straightened at any point.

Step Three

Drill the Holes

Drill holes for the wall screws and a center hole for the POE cable.
Again, don’t worry if the base screw holes aren’t lined up perfectly. Josh Micro magnetically attaches to the base and can be straightened at any point.

Step Four

Mount the Ring

Install the wall mount ring to the wall using the provided screws. Make sure the ring is snug, but no need to overtighten.
If you misplace the screws, let us know and we can help you get replacements.
In some cases you’ll want to get drywall anchors as well to help the screws hold.

Step Five

Plug in Micro

Connect the POE adapter (provided) to your POE cable, then plug the USB-C end of the adapter into the bottom of Josh Micro.
When Micro is ready to set up you'll see the LEDs light up blue.
If the unit doesn’t power on, make sure the POE cable is delivering both power as well as network connectivity.

Step Six

Wall Mount Micro

Bring the Micro to the wall mount ring while feeding the POE cable through the wall. It should should fit snug to the wall mount.
Finally, rotate Josh Micro making sure the dog logo is properly oriented and level.

Step Seven

Download the Josh app

Configuring a Micro is done on the Josh iOS app using your Josh.ai credentials.
If you don't know your login, or if you have a login but haven't bought a license yet, reach out to hello@josh.ai for help.

Step Eight

Add Micro

Step Nine

Connect Micro

Follow the steps outlined in the app to connect Micro to your home.
If you run into any problems, don’t hesitate to contact support@josh.ai.

Step Ten

Success!

Once connected, give a test to make sure everything works properly. Try saying, “OK Josh, what time is it?”
Josh Micro has a number of exciting voice and touch capabilities. Visit the Using Your Micro page to learn more!

Next Up

Placement Recommendations

The Story Behind the Logo

Josh is a home’s best friend. And like a dog, Josh is intelligent, responsive, and learns his owner’s commands. While other smart home control systems only know one trick, Josh combines all aspects of smart homes into one friendly, well-trained responder. Josh is your companion, and always happy to see you come home.

Connected Design Award
Connected Design 2020

Winner Excite! Award
Technology Integrator 2018

Winner Best New Product
CEDIA Awards 2017