Josh.ai Stories

Your Privacy Matters – How Josh.ai Protects Smart Home Data🔒

In an era where privacy concerns are at an all-time high, clients are smartly to choosing home technology solutions that prioritize their personal data security. Recent findings by VPN provider Surfshark have highlighted significant privacy issues with popular smart home devices, especially those from tech giants like Amazon and Google. These mass market companies are leading in extensive data collection practices, validating concerns from technology adopters.

The Privacy Problem with Major Smart Home Devices

Surfshark’s study revealed that Amazon’s Alexa and Google’s Home apps top the list of data collectors, with Alexa gathering 28 data points and Google Home 22. This includes sensitive information such as device identifiers, location tracking, contact information, and browsing history. This data collection is not just extensive but also deeply invasive, linking collected data to user profiles, which includes personal addresses, precise location, photos or videos, audio recordings, and even health data.

How Josh.ai Stands Apart

At Josh.ai, we believe that trust and responsibility are the cornerstones of making a house a home. We understand the importance of protecting personal data, and we engineer our products to continuously enhance those protections.

Here are a few key ways that Josh.ai ensures your privacy:

Voice You Can Trust

Unlike the mass-market voice assistants, Josh’s sole focus is on providing the best smart home experience possible. Josh will never use client information for marketing purposes or sell user data to third parties. This commitment to privacy is a fundamental aspect of our service.

Microphone Privacy

Josh App — Microphone Settings

Josh is always ready to help, but it only listens when activated with its wake word. Users will always know when Josh is listening because the LED dial on Josh Micro and Josh Nano will animate. For additional security, microphones can be muted with a simple tap, and a red-orange light will indicate that the microphone is disabled. This ensures that Josh only listens when you want it to, providing an extra layer of security.

Secure & Transparent Access

Every property has different needs, and Josh provides complete control over access to home technology. Josh enforces strict password requirements and user roles during account setup, and authentication is required when logging into the Josh App on mobile devices. This ensures that only authorized users can access and control your smart home.

Proactive Privacy Settings

Josh App — Chat History Settings

Josh clients and their Home Technology Professionals have complete control over their smart home’s privacy settings. Users can permanently delete their system’s chat history and disable Josh’s A.I. Learning features at any point, ensuring that your data is always in your hands.

Local Processing Priority

Josh prioritizes local processing whenever possible. This means that most of the data processing, including natural language programming, logs, and device discovery, happens locally. When local processing isn’t an option, Josh uses encrypted connections to access cloud services, ensuring your data remains secure.

At Josh.ai, we are committed to ensuring that your privacy is always protected. We believe that a smart home should enhance your life without compromising your personal data. By choosing Josh.ai, you are opting for a solution that prioritizes your privacy and offers a safer smart home experience.

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