JOSH MICRO SUPPORT

JOSH MICRO SUPPORT

How do I get the app?
You can search the App Store for "Josh AI" or "Josh Home Automation". A direct link to the Apple App Store can be found here.
How do I get more Micros?
You need to be a certified Josh dealer to buy and sell Josh Micro. If you're a dealer looking to place an order, if you'd like to become a dealer, or if you'd like to be connected to a dealer, contact hello@josh.ai.
Can Josh Micro control my __________?
Every Josh Micro is running the Josh.ai software, an advanced voice control and home automation platform. Josh.ai integrates with many different brands in order to control your lighting, shades, music, TV, locks, thermostats, and more. For a full list of what Josh works with, click here.
How do I customize voice commands & scenes?
Please consult your professional Josh dealer for help on customizing your system. As a complete standalone control system that uses voice as one of its control interfaces, special commands like "Party Time," "Play my music," and "Nick is home" can easily transform your home environment. If you're a dealer and have questions, contact hello@josh.ai to discuss.
What are some cool things Josh Micro can do?
Josh Micro has a far-field microphone array capable of hearing commands from across the room. It has a multi-touch capacitive surface that can be customized as needed. Each Micro is room aware, so a command like "lights on" in the kitchen will behave differently than saying "lights on" in the living room. Josh Micro is equipped with sensors that make the AI even stronger, and each unit can handle multiple commands in a single utterance. For example, try saying, "Okay Josh, turn off the lights, close the shades, and watch Travelers!"
How do I reset my Micro?
Resetting your Micro will erase your settings and require you to setup network connectivity again. In order to reset a Josh Micro, you first need to enter maintenance mode. To do so, press and hold the top surface where the dog logo is for six seconds. You'll see the light segments become red, blue and green. Double tap the blue LED segment to reset the Micro. Take note - If the Micro is changing owners, we recommend performing a clear action (see "How do I clear all data from my micro?").
How do I clear all data from my Micro?
Be careful—we recommend clearing all data from your Micro only in the event that it is changing owners. In most cases a factory reset is preferred. In order to clear all data from a Josh Micro, including user data and logs, you first need to enter maintenance mode. To do so, press and hold the top surface where the dog logo is for six seconds. You'll see the light segments become red, blue and green. Double tap the red LED segment to clear all data from the Micro.
How much does Josh Micro weigh?
A single Josh Micro weighs 210 grams. The shipping weight for Josh Micro (including the packaging, cables and wall-mounting equipment) weighs 675 grams.
How do I learn more?
Feel free to reach out any time and learn about Josh from one of our team members. You can contact hello@josh.ai and someone will be in touch. In addition, we put together an informational brochure you can download here.